Terms and Conditions
The following are terms and conditions-
- Disclaimer of Liability - The damages that ecommerce store owner, will be obligated to provide to the other e.g. customer, in the event of product failure and should reflect the level of risk involved while handing over the product. It will also specify what the ecommerce store owner will not be responsible for in the event of any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the customer after receiving the materials by customer..
- Intellectual Property & Trademarks – Facilityindia e-commerce are highly concerned to intellectual property theft, whether it be images, design, content, logos, product descriptions or the overall look and feel of our website. The intellectual property clause applicable to ensure that brands or trademarks are not misused in any way and clearly state that nothing contained within the website should be construed as granting any license or the right to use any trademark without the prior written consent of the lawful owner of this website.
- Payment Terms – Payment Terms is set out how payment is to be made when purchasing products and/or services from the website. More often than not, full payment is required when an order is placed by a customer. This means that as an ecommerce store, are not required to provide any goods until payment has been received. Some ecommerce sites will stipulate that until payment has actually cleared, no orders will be dispatched. In the case where payment does not clear, the ecommerce site has a right to cancel the order completely. These extra clauses serve as further protection to a business.
- Data Protection – Facilityindia will ensure all collected data will be stored with duly safety measures as per industry practices. Reputed data center server will host the server. It any breach of the data happened, customer will be informed the same. Facility India will never use the customer’s data and information for commercial usage and share with third party.
- Delivery Terms – Delivery Terms cover both shipping and delivery and would typically include what the delivery costs. But also (where third party service providers are involved) that the quality of delivery cannot be guaranteed.
- Product Information & Warranties - Facility India has ensured with guidelines to set out clear terms on how products can be purchased, whether there are any restrictions e.g. the restriction of sale for age-restricted products and services, and what happens in the event that a product cannot be supplied. Some seller stores will also include warranty information as part of their terms and conditions whereas others will have a separate Warranty policy.
- Right to cancel – This clause say that with specific circumstances the customer has the right to cancel their order, the process in which they must follow in cancelling their order and any other requirements e.g. goods must remain unused and returned in it’s original packaging. The deduction cost may be there for transportation, logistics and inconvenience fees.
- External Links – External Links are often provided on sites for the user’s convenience but there is a terms from facilityindia the links, and the related content, are outside of the control of facilityindia and usage should be at the user’s/customer’s own risk.
- Website Terms of Use – It simply sets out the terms for accessing a website and applies to every single visitor. The terms of use usually cover items such as privacy and prohibited uses of the website.